In this episode of "Taste of Four," hosts Ron and Max interview Alva Chew, the founder of AeroChat.ai, an AI-driven chatbot solution designed to enhance customer service for businesses, especially in the F&B, retail, and e-commerce sectors. Alva discusses the current state of chatbots in 2024, emphasizing the limitations of many existing chatbots that often provide generic and irrelevant responses. He explains how AeroChat.ai addresses this issue by using a proprietary intention filter that refines user queries before processing, resulting in more accurate and contextually relevant responses.
Alva shares insights on the importance of chatbots for businesses, particularly in providing 24/7 customer support, and highlights the need for chatbots to be a necessity rather than a luxury for modern businesses. He also discusses AeroChat.ai's pricing strategy, focusing on making the technology accessible to small and medium-sized businesses.
The conversation also delves into Alva's background in digital marketing, his journey as an entrepreneur, and the challenges of adapting to AI-driven solutions in both his agency and AeroChat.ai. He emphasizes the importance of understanding AI concepts and how it differs from traditional programming, which required a mindset shift among his developers.
Alva shares his personal health transformation journey, which inspired those around him and led to discussions about potentially starting a fitness and wellness career. The episode concludes with a discussion on AeroChat.ai's future plans, including the rollout of self-learning AI and tighter integration with e-commerce platforms, aiming to further enhance user experience and business efficiency.
Alva invites listeners to try out AeroChat.ai by signing up for a free account on their website, offering a glimpse into the future of AI-powered customer service.
Conversational AI advocate who created Chatbot for businesses to engage with Customers
